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Frequently Asked Questions

 
We have collated this list of questions that are most frequently asked by parents or students before and after signing up. We sure hope that it can help to clear any doubts that you may have. Please do take a look and if you have any further questions, feel free to contact us. Thank you.

How fast can I start my lessons after registering?
We will normally take 2 to 3 days to response to your inquiry. Once we have confirmed your preferred schedule, we will make the necessary arrangements with the teacher. Depending on their availability, you would normally be able to start your first lesson within 1 to 2 weeks.
Do your piano teachers have the proper certificates?
Yes, all our piano teachers are certified with at least a Grade 8 by Associated Board of the Royal Schools of Music (ABRSM) or Trinity Guildhall. Apart from that, majority of our teachers have additional music diplomas and/or degrees as well as relevant teaching experience. Should you require to verify your teacher’s certification, feel free to inform us. We will either send you a copy via email or inform your teacher to bring them on the first lesson.
Would I be allowed for a change in piano teacher?
We would recommend you to work with your piano teacher for at least a month before deciding to make a change. This is to allow more interaction and understanding between both of you to build a good student-teacher relationship. Although there might be a difference in teaching and learning style, we are sure that your teacher will be able to accommodate. However, if you still feel the need to change a teacher, you can still contact us to request a change. Do note that any lesson conducted is still chargeable. You may need to top up the balance (if needed) to start fresh with new piano teacher.
What are the penalties for missing a lesson?
We are aware that there are times when you are required to attend to an unexpected emergency, which causes you to forfeit a lesson. In such scenarios, make-case lessons are available. However, it is limited to your teacher’s schedule and availability. We would recommend you to liaise directly with your teacher with regards to a make-up lesson.
If I'm unavailable to attend a lesson, how many days notice do I need to give to my teacher?
The ideal situation would be to inform your teacher as soon as you are aware that you’re unable to attend the lesson. If you’re unable to do so, then please give at least a 24 hours notice to your teacher, especially for those whose teachers are required to travel to your home. Do note that you would need to check with your teacher on their policies for public holidays and make-up lessons. This will prevent any miscommunications and misunderstandings, which could cause inconvenience to both parties.
Do your teachers help in preparing my child for the piano exams?
Yes, all of our piano teachers are certified to prepare and register students for the piano exams. Feel free to discuss it with your teacher on the first lesson.
I'm interested! How do I sign up?
It’s a very simple process! All you have to do is select your preferred type of lesson (e.g. Children, Adults, Intensive) and look for the “Register” button on that page. Click it, fill up the form and send it to us. Once we have received your form, we will call you at our nearest possible time. =)