Customer’s Terms and Conditions

Appointment of Piano Teachers
The teachers will be assigned to students based on two criteria. First, we will narrow down our selection of teachers based on the requirements of the student. Second, we will find a teacher that is at a location closest to the student. *Note: Piano teachers are freelance teachers and not employed under Awesome Piano Lessons.

Qualifications of Piano Teachers
If students would like to verify the qualifications of the piano teacher, do request it from us. Awesome Piano Lessons will provide them with the necessary certificates of the piano teachers. However, it will be their sole responsibility to verify the certificates on your first lesson.

Payment of Piano Lessons Fee
A 50% advanced payment of the first month’s fee to Awesome Piano Lessons will be required before commencing the first lesson. This payment can be done either through PayNow, Internet Banking or ATM transfer.

Students will be required to pay the outstanding 50%, along with the next two lessons, on the second lesson. This payment can be done directly to the piano teacher.

Minimum Commitment Requirement
Students are required to have a minimum commitment of at least one month upon commencing the piano lessons.

Change of Piano Teacher
If the student finds that the appointed piano teacher is unsuitable (with valid reasons), they may request for a change of piano teacher only after the first lesson (and before the second lesson). This first lesson will still be chargeable and students will be required to top up another lesson to start afresh with a new teacher. Awesome Piano Lessons will only allow students to change piano teachers if it is the teachers who are at fault.

Early Termination of Piano Lessons
The full payment for the piano lessons will have to be paid regardless if the student decides to terminate their lessons before completion of the first month.

Awesome Piano Lessons will not be involve or held liable for resolving any misunderstandings or disagreements arising between piano teachers and students and/or parents. We can only provide our assurance that we do gather regular feedback from students to help in eliminating piano teachers who are deemed unsuitable. Hence, we do strongly welcome any suggestions or feedback.

Awesome Piano Lessons will not be held responsible for any exceptional, indirect or consequential damages that may arise from the use of our website.